TERMS OF USE
INTRODUCTION
www.elektrokinisi.eu named “Giannakopoulos Dimitrios” is the online exhibition and distribution store of the products of the store Elektrokinisi.
Before entering our online store and browsing our website, we invite you to consult the following terms and conditions that apply specifically to the user of our online store. Make sure that you agree with the following terms and conditions because your further use and browsing of the above website www.elektrokinisi.eu implies your explicit and unconditional consent and consent with them.
TERMS
The store reserves the right to unilaterally modify or renew these terms and conditions of transactions, which are made through its online store, according to its needs and trading habits. The store undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store.
PROVIDED INFORMATION AND PRODUCTS
The store is committed to the quality, completeness and validity of the information and services provided on its website, both in terms of the exact information presented and provided by its online store, subject to any technical or typographical errors, which cannot be predicted or have occurred unintentionally or due to interruption of the website due to force majeure.
LIMITATION OF LIABILITY
The store is not liable to customers / users for damages that may arise from the execution or not of their order.
It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.elektrokinisi.eu can not guarantee the availability of the products, but guarantees the timely information of the final consumers about their non-availability.
The store does not bear any responsibility for damages that may be caused during the transport of the products. The products travel on behalf and at the responsibility of their buyer.
The online store provides the content (e.g. information, names, photos, illustrations, etc.), products and services available through the website “exactly as they are”.
In any case the online store www.elektrokinisi.eu is not responsible for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss profits, data, lost profits, monetary satisfaction, etc.) from visitors of the website or third parties due to a reason related to the operation or not or the use of the website or also in inability to provide services or information that available from him or from any unauthorized interventions of third parties in products and / or services or information available through him.
INTELLECTUAL PROPERTY RIGHTS
This website is the official online store of the Elektrokinisi store under the name “Giannakopoulos Dimitrios”.
All content of the website, including images, graphics, photos, designs, texts, services and products are the intellectual property of the store and are protected under the relevant provisions of Greek law, European law and international conventions.
Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual content provider of the website is prohibited. Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the store or any other legal owner of the above copyright. The names, images, logos and insignia that represent the store or its online store or third parties contracted with them as well as their products or services, are exclusive marks and insignia of the store or the online store or and of the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website and in the online store should in no way be construed as a transfer or assignment of their license or right of use.
USER RESPONSIBILITY
The users of the website www.elektrokinisi.eu accept that they will not use the online store for sending, publishing, sending by e-mail or other means of any content that is illegal, harmful, threatening, offensive, annoying, slanderous, defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, may not be transmitted by law or contractual or managerial relationships inside information, property and confidential information obtained or disclosed as part of an employment relationship or covered by confidentiality agreements), infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other files, or programs, designed to interrupt, cause damage, destroy or equip the operation of any computer software or hardware, intentionally or unintentionally in violation of applicable Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.
SECURITY TERMS
Elektrokinisi e-shop recognizes the importance of the issue of the security of your Personal Data and your electronic transactions, and takes all the necessary measures with the most modern and advanced methods, thus ensuring the maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of the Elektrokinisi e-shop is achieved by the following methods:
CUSTOMER IDENTIFICATION
The passwords used for your identification are two: the Password (e-mail or username) and the Personal Secret Security Code (password), which every time you enter them provide you with absolute security access to your personal information. Allows you to change your Personal Security Password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties. In case of loss or leakage you must notify us immediately, otherwise the online store of Elektrokinisi e-shop is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you use not only letters and numbers but also symbols to create a password.
CONTROLLED ACCESS (FIREWALL)
Access to the systems of Elektrokinisi e-shop (servers) is controlled by a firewall, which allows the use of specific services by customers / users while prohibiting access to systems and databases with confidential data and information of the company.
ENCRYPTION
The Elektrokinisi platform first decrypts the information it receives using the same key (predefined when you start connecting to the service) and then processes it. This means that all information exchanged between your browser and our servers is not accessible to anyone else.
TRANSACTION CONFIDENTIALITY
Confidentiality is taken for granted. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Elektrokinisi e-shop is confidential and Elektrokinisi has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided. Some of the measures that have been taken are the following:
Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
Elektrokinisi does not disclose the details of its customers and transactions, unless it has a written authorization from you or this is required by a court decision or decision of another public authority.
In any case, the online store of Elektrokinisi in no way discloses or publishes your personal data and information that you trust us. The personal data that you make available to us by registering as a member are used exclusively for the execution of your transactions.
SSL SECURITY PROTOCOL
The Website www.elektrokinisi.eu uses the SSL protocol of the company COMODO, for secure online commercial transactions. This encrypts all personal information so that it cannot be read or altered when transmitted over the Internet.
SSL (Secure Sockets Layer) protocol is currently the global standard on the Internet for certifying websites (web sites) to network users and for encrypting data between network users and network servers (web servers). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information during its transfer. In addition, all information sent with the SSL protocol is protected by a mechanism that automatically detects whether data has changed during the transfer.
COOKIES USE POLICY
Cookies Policy
Our company adheres to a strict policy to protect the privacy of website visitors.
What are Cookies?
“Cookies” are small files with information that a website (specifically the web server) stores on a user’s computer, so that every time the user logs on to the website, the latter retrieves that information and offers it to the user related services. A typical example of such information is the user’s preferences on a website, as they are stated by the user’s choices on that website (eg selection of specific “buttons”, searches, ads, etc.).
Cookies information
We use cookies on our website to manage logins, to provide personalized websites and to customize advertising and other content to reflect your particular needs and interests. Cookies can also be used to compile anonymous, aggregate statistics that allow us to understand how the public uses our website and help to improve its structure and content. We cannot verify your personal identity from this information. You can modify your browser settings to reject some or all cookies. Be aware that some features are only available through the use of cookies, and if you choose to decline cookies, these features may not be available.
Provide Consent to accept Cookies
By entering the main page of our website you are aware of a relevant note on the use of cookies, which is in a visible place and refers to this policy of use. In case you decide to browse the subpages of our website and if you have properly configured your web browser, you are free to provide your explicit and specific consent for this use. Otherwise, you are obliged to refrain from browsing our website or disable the use of cookies in your browser settings.
How to disable the use of Cookies
In case you wish to enable or disable the use of cookies from the settings of your browser, depending on your browser visit the respective websites in order to be informed about the necessary actions.
DECLARATION OF PERSONAL DATA PROTECTION
Date of entry into force: 27 July 2020
This Privacy Policy (hereinafter referred to as the “Policy”) provides information regarding the collection, storage, processing and use of your personal data. The collection, use and disclosure of your information by us is based on your consent or the provisions of the General Data Protection Regulation 679/2016 (hereinafter “GKPD”). Furthermore, it shows you how we protect your information and data, ensuring reliability and confidentiality.
Our company
Our company “Giannakopoulos Dimitrios” is committed to and makes the protection of your personal data a top priority. We fully understand the importance of your personal information and make every effort to store and process carefully the information you share with us.
This Privacy Statement describes the personal data that the company collects about you, how we use and protect your personal data, and the options you have regarding how we use that data. The Company is responsible for processing the personal data of the users / visitors of our website.
We acknowledge that the protection of personal data is an ongoing responsibility and we will therefore update and amend this Statement from time to time. Please visit our website from time to time https: // www.elektrokinisi.eu/ in order to make sure that you are informed and satisfied with any changes. In case of doubt regarding the term of this protection statement, you can contact us via e-mail at info@elektrokinisi.eu
What is Personal Data?
“Personal Data” is any information concerning an identified or identifiable natural person. An identifiable natural person is one whose identity can be ascertained, directly or indirectly, in particular by reference to an identifier such as name, identity number, location data, online identifier or one or more identifiable factors. physical, physiological, genetic, psychological, economic, cultural or social identity of that natural person.
What is Personal Data Processing?
“Processing of Personal Data” is any operation or series of operations performed with or without the use of automated means, on personal data or on personal data sets, such as the collection, registration, organization, structure, storage, adaptation or alteration, retrieval, retrieval of information, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
What personal data do we collect about you?
4.1. Full name. We collect the names (name, surname) for the needs of the execution of the order from our network of stores or our website www.elektrokinisi.eu
4.2. Postal address. We collect the home address of our customers for the purpose of delivery and completion of the order.
4.3. Email address. We collect our customers’ e-mail address for order confirmation and promotions.
4.4. Other contact details. We collect other contact information, such as the telephone number of our customers or the contact persons of our customers, in order to provide our services better and faster.
4.5. Pricing details. We collect the data of our customers that are necessary for the invoicing of our services, such as for example the data of the TIN, D.O.Y. etc.
How do we collect your personal data?
We collect your personal data:
when you express your interest in our services
when you make purchases from our e-shop or from our stores,
when we provide you with our services,
when you visit our website or when you subscribe to our newsletter.
We do not share your personal data with anyone and we only share it with third parties who facilitate the provision of our services to you.
How do we use (process) your personal data?
We use your personal data for the following purposes:
6.1. To execute your order.
6.2. For your pricing.
6.3. For promotional activities.
Legal basis for the processing of your personal data by our company
7.1. The processing of your personal data for the sale of our products and services, is necessary for the overall management of your order by the company and its partners. This management includes the detection of online fraud and fraud relating to modern payment instruments, the prevention and management of payment (non-payment) incidents and the maintenance of the company’s rights in relation to its commercial activity.
7.2. The processing of your personal data for marketing purposes and / or promotions / profiling is based solely on your consent.
7.3. In some cases the processing of your personal data is necessary for the purposes of our legal interests or for the purposes of our compliance with national and / or European legislation.
Retention time of your personal data
8.1. For the purpose of ordering our products, we will retain your personal data for a reasonable period of time from the completion of the order and for the fullest satisfaction of your requests in relation to the respective order.
8.2. For marketing / promotional purposes, we will retain your personal information throughout our transaction, unless in the meantime you indicate that you no longer wish to receive updates for such purposes.
Guarantees we receive to protect your data
When you provide us with your personal information, we take all necessary steps to ensure that it is kept secure. In order to protect your personal data, we take physical, technical and organizational measures to protect them. We update and control the security technology we use on an ongoing basis. We restrict access to your personal data only to those employees and stores of our network, who need to know this data in order to provide services to you. In addition, we educate employees about the importance of confidentiality and the confidentiality and security of your personal data.
When and how do we provide your personal data to third parties?
As part of our activities, we may use third party providers who provide services on our behalf. Thus, we may need to share your personal data with them only if we have first informed you and obtained your express consent to that effect. In any case, we share with them only your personal data that are necessary to provide the services we request and we require them to protect your data and not use it for other purposes.
PRODUCT PURCHASE
The store makes every effort to provide high quality services but nevertheless is not responsible for any errors in prices and product features and cannot guarantee that there will be no downtime or “human” errors in updating / indicating the price. of a product. For the safety and efficiency of your purchases, in case you notice that a product is offered at an unusually low or high price in relation to its market value, please contact us before proceeding with your order.
CHANGE & RETURN OF PRODUCTS
Aiming on your best possible service, our store gives you the opportunity to change or return the product you bought from our online store within ten (10) calendar days from the day of invoicing. The time period is calculated between the day of invoicing to the customer and the day of arrival of the returned product at the store.
The product should not have been used. In addition, its packaging must not have been opened, worn or damaged. The product should be accompanied by all the contents of the package, such as accessories, manuals and more. Upon receipt of the returned product, the store will check its condition and packaging. If all the terms and conditions are met, she will give her approval to complete the process.
The product must be accompanied by the relevant purchase document which proves the transaction (Retail Receipt or Delivery Note).
The product must be delivered to the premises of our store. The shipping costs of the returned product are borne by the buyer. Exclude the case where the product is returned due to sending an error or defective product from our store. Our store has special agreements with transport and courier companies and upon request we can arrange the receipt of the product from your place with very low charges.
You should contact the e-commerce department of the store either by phone at +30 28210 95650 or by sending an email to info@elektrokinisi.eu stating the reasons of the change or return.
The store reserves the right not to accept product returns if it has not been notified first.
Returns of products that do not meet the above conditions will NOT be accepted.
ORDER CANCELLATION
Your order has been placed for execution only after completing all the steps of the shopping cart and viewing the corresponding message. If after completing the order you wish to cancel it, you should contact us immediately, either by phone at +30 28210 95650 or at info@elektrokinisi.eu stating in all the above cases the Name and Number of your Order.
Note: For orders received from the courier or shipping store for delivery to the customer, no cancellation can be made.
PAYMENT METHODS
You can pay for your purchases by the following ways.
- Cash on delivery.
- With cash or card upon receipt from the store.
3.Cash deposit in the following bank account:
ACCOUNT DETAILS: GIANNAKOPOULOS DIMITRIOS
BANK Name: Piraeus
IBAN: GR5601715620006562148802246
*In case you choose to pick up your order from our store, you can pay upon receipt.
Difference between store price and online store price
The pricing policy of the store’s products may differ from other distribution channels.
In any case, although we make every possible effort to accurately indicate the details and prices we quote in our online store, we cannot rule out the possibility of typographical or technical errors in prices and product features.
All prices include VAT. 24%.
SHIPPING CHARGES
TRANSPORTATION COST IS NOT INCLUDED AND IS ARRANGED AFTER CONSULTATION.
The goods travel on behalf of and at the responsibility of the customer. Our store is not responsible for any damage that will be caused during transport.
* According to IATA international standards, a bulky object is defined as any object whose volumetric weight is greater than the actual one. Then you are charged based on the volumetric weight of the package. The volumetric weight is given by the formula: (Length * Height * Width) / 5000 where the dimensions are calculated in centimeters.
Collection from the Store
You can pick up your order from our store, without any additional shipping costs.
One of our partners will contact you and inform you about its receipt.
ORDER DELAY
Your order may be delayed for any of the following reasons:
- The product is delayed being shipped from our supplier: All our products are imported. Therefore, there are cases where an order can be “stuck” at customs or transport, with the result that it does not arrive in our warehouses at the time we expect. In such case, we will contact you to ask if you want us to deliver your order without this product or to suggest you an alternative. We will send this item to you immediately after receiving it in our store.
- The product you ordered is not available: Among the variety of the products we exhibit in our online store there are rare cases where a product does not exist in the estimated stock. In this case one of our partners will contact you directly to give you all the alternatives.
- In periods of extreme weather conditions or strikes as well as in any case of force majeure, which may affect the transport and delivery of your order.
- In case it is impossible to contact you by phone or by e-mail (if there is a problem with your order, either in relation to the product or in relation to its payment) because e.g. the personal data you have entered, are not properly updated.
GUARANTEES
The products are covered by the manufacturer’s warranty. To provide a guarantee, the store will check the observance of the terms as they are mentioned by the manufacturer. No guarantee will be provided in case the product is not accompanied by its purchase document.
